What are my shipping options?
We have recently added a new option, SmartPost
Standard. This
new service is a joint venture between Fedex and the US Postal
Service. Basically, Fedex picks up your package from us,
delivers it to your post office, and your postal carrier will
deliver it to you. This service takes a little longer - up to 7
business days - but is a money-saving option if you're not in a
hurry for the products. We will still offer our standard Fedex
Ground and USPS Priority Mail options as well. The following
is true for most destinations in the US:
SMARTPOST - ABOUT A WEEK AND A HALF
FEDEX GROUND - 1 TO 4 BUSINESS DAYS (No PO Boxes -
Physical Addresses only)
USPS PRIORITY MAIL - 2 TO 3 BUSINESS DAYS
I have several people to send gifts to. Do I have to go through the process each time?
Yes, on our website we can only take each address as a separate
order, meaning you have to tender your credit card each time. (But
hey, it's still easy, you're not at the mall or the post office.) You can add a dozen or more shipping addresses to your account on
our website, and simply choose a different one each time you order.
This is a good way to keep track of your Christmas list.
Another quick and easy way is to send
us a separate email. We are real people, and
we still do things manually around here. Just list the names and
addresses, what you would like to send and what you'd like on each
enclosure card. We'll charge your card for the total. If you feel uncomfortable sending your credit card
number, we can call you to get that information. If you have
business clients to send holiday gifts to, and you have many
addresses, we can email you a special
template to fill out. You can send us
your enclosures to include, or we can print them for you.
Can I substitute items in a giftpack?
Of course - just give us a call (713-781-2710, or outside Houston 888-822-6887)
and we can work up a custom giftpack.
Are nuts good for you? What about all that fat?
Yes, they're good for you! "All that fat" is the good kind (mono- and
poly-unsaturated); not to mention all the extra nutrients. They do have a lot of
calories, though, so don't eat the whole pound in one day. They make a good
snack to keep on hand during the day, because nuts satisfy hunger much better
than junk snacks. We, here in the office, maintain our girlish figures by
snacking on peanuts at lunchtime. (It's true!) See our Nutritional Value page!
Do you sell wholesale?
Yes, we supply health food stores, bakeries, restaurants, and
hotels with our products in bulk. You'll need to
fax us your resale certificate to 713-781-9543 before we can quote
prices.
Do you have a physical store location?
Yes, come see us! We're located at 9350 Westpark Drive, one block west of
Jeanetta between Fondren and Gessner. We're open from 8:30 to 5:00 M-F and 10:00
to 3:00 Saturdays during the year, with extended hours during the Christmas
season.
When should I place my order for Christmas?
By December 10. But the ideal time is anytime after Thanksgiving. If people
receive these gifts well before the holiday, they can enjoy and share them with
family and friends when entertaining.
Why don't you ship out of the country?
Because it's a food item, and requires customs declarations in quintuplicate. At
least for now.